REFUND POLICY

Last Updated on December 4, 2024

2.1 Tickets are only valid if purchased through TEDxPunkunnam Thrissur or an authorised agent.

2.2 TEDxPunkunnam Thrissur sells tickets through BookMyShow. By purchasing your ticket through BookMyShow’s website, you not only agree to these Terms and Conditions, but you also agree to BookMyShow’s terms and conditions, which can be found here: BookMyShow Terms and Conditions.

2.2 TEDxPunkunnam Thrissur sells tickets through Paytm Insider. By purchasing your ticket through Paytm Insider Platform, you not only agree to these Terms and Conditions, but you also agree to Paytm Insider's terms and conditions, which can be found here: Paytm Insider Terms and Conditions.

2.3 Tickets may not, without the prior written consent of TEDxPunkunnam Thrissur, be resold or offered for resale at a premium (including via on-line auction sites), nor may they be used as a prize or for advertising, promotional, or other commercial purposes. Tickets sold or used in breach of this condition may be cancelled without a refund, and the bearer of the relevant ticket may be refused admission.

2.4 TEDxPunkunnam Thrissur may place limits on the number of tickets that you can purchase. TEDxPunkunnam Thrissur reserves the right to cancel and not refund any purchase exceeding those limits.

2. Purchase of Tickets

1.1 Before proceeding with a purchase, you should read these Terms and Conditions carefully. You must not complete your purchase unless you agree with these Terms and Conditions. By purchasing a ticket to an event held by TEDxPunkunnam Thrissur, you confirm that you agree to these Terms and Conditions.

1.2 Nothing in these Terms & Conditions excludes or restricts any rights or remedies a Consumer may have under the Consumer Protection Bill, 2019

1. General

3. Pricing Policy

3.1 All prices are quoted in Indian National Rupees and are inclusive of GST. Where GST applies, your ticket is a tax invoice.

3.2 Tickets advertised at a particular price will be available for purchase for a reasonable period of time (or in a reasonable quantity).

3.3 Prices are subject to change without notice.

3.4 A service charge or fee may apply to each purchase and you will be notified of the applicable fee prior to purchase.

3.5 TEDxPunkunnam Thrissur reserves the right to retain any fees charged, to the extent permitted by law.

3.6 You warrant that you have the authority to make payment for your purchase and that you own/hold or have express permission of the owner/holder of the credit card or other payment facility used to make the purchase.

3.7 TEDxPunkunnam Thrissur will only process an order once billing information has been verified. The supply of incorrect or incomplete billing information may delay processing and delivery of orders. In this case, TEDxPunkunnam Thrissur will endeavour to contact you using the information you provided at the time of purchase. If TEDxPunkunnam Thrissur is unable to reach you after an initial attempt, TEDxPunkunnam Thrissur may cancel your order.

3.8 If the amount paid for a ticket is incorrect regardless of whether an error in price is posted on the website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date, or you are able to order a ticket that was not supposed to have been released for sale, then TEDxPunkunnam Thrissur reserves the right to cancel that ticket (or the order containing the ticket) and refund the total amount paid. This policy will apply regardless of whether the transaction was a human error or website/system malfunction. In this case, TEDxPunkunnam Thrissur may offer you a replacement ticket (if available) at the correct price.

4. Delivery & Collection of Tickets

4.1 Methods of collection and/or delivery will be available when choosing your collection/delivery details during online checkout.

4.2 Adequate time must be allowed for the presentation of tickets on arrival at the venue. TEDxPunkunnam Thrissur does not accept responsibility for any delays that may be encountered should you arrive without adequate time to present your ticket at an event.

5. Program

5.1 TEDxPunkunnam Thrissur reserves the right to change advertised programs and their respective content, dates and times, prices, venues, seating arrangements and audience capacities without notice.

5.2 Speakers at TEDxPunkunnam Thrissur events may be changed or cancelled without notice, even if such Speakers have been advertised prior to purchase.

5.3 Any changes to the program or Speakers will not result in the availability of a cancellation or refund or claim against TEDxPunkunnam Thrissur.

5.4 TEDxPunkunnam Thrissur makes no warranties or other confirmatory statements about the content of its program, Speakers or events.

6. Exchange and Refunds

6.1 Ticket’s cannot be refunded or exchanged after purchase except as required by law or as otherwise specified by TEDxPunkunnam Thrissur.

6.2 Ticket exchanges may be permitted under certain conditions and as required by law (including the Consumer Protection Act), in which case fees may apply.

6.3 You will only be entitled to a refund where the event is cancelled by TEDxPunkunnam Thrissur. In this case, refunds will be paid to the original ticket purchaser, proof of identity and proof of purchase may be required and refunds will be applied to the original payment method or as otherwise suitable.

6.4 If a cancellation occurs, refunds will be limited to the face value of the ticket plus GST. You will not be reimbursed for any third party ticketing fees charged by BookMyShow or any auxiliary expenses in connection with your attendance at a cancelled event. You may wish to take out ticket and/or travel insurance for such expenses.

7. Lost or Stolen Tickets

7.1 Where tickets are lost, stolen, misplaced or damaged, TEDxPunkunnam Thrissur reserves the right to charge a replacement fee and may require proof of identification of the ticket purchaser prior to doing so.

7.2 In cases when seating is not allocated (general admission), TEDxPunkunnam Thrissur reserves the right to refuse ticket replacement.

8. Conditions of Entry

8.1 The right of admission is reserved by TEDxPunkunnam Thrissur.

8.2 Ticket holders may be required to produce their ticket(s) as proof of authorised entry at any time.

8.3 By attending an event, you agree to the relevant venue’s conditions of entry.

8.4 You may be refused entry or required to leave the venue for any valid reason, as determined by TEDxPunkunnam Thrissur acting in its sole discretion including, without limitation, for any breach of these Terms and Conditions or the venue terms and conditions.

8.5 Late comers will only be admitted to an event at the discretion of the venue and/or TEDxPunkunnam Thrissur and may be refused entry completely.

8.6 Ticket holders enter the venue at their own risk.

8.7 You understand that attendance at any event may carry with it certain dangers, including the risk of injury and damage to you or your property.

8.8 By attending a TEDxPunkunnam Thrissur event, you accept the risk of damage and loss (including property damage, personal injury, economic and consequential loss) howsoever arising (including by negligence). This includes damage or loss caused by the acts or omissions of other ticket holders, visitors, guests, employees and agents of the venue, volunteers or representatives of TEDxPunkunnam Thrissur or a Speaker or presenter.

8.9 TEDxPunkunnam Thrissur reserves the right to search a person and/or their possessions prior to entering the venue if required. Refusal to comply may result in non-admittance.

8.10 TEDxPunkunnam Thrissur reserves the right to request that any individual article larger than an A4 sheet of paper be cloaked prior to entering the venue.

9. Photography, Filming and Broadcasting

9.1 TEDxPunkunnam Thrissur reserves the right to record, broadcast or telecast any event.

9.2 If you are photographed, filmed or taped whilst attending a performance at TEDxPunkunnam Thrissur, you consent to TEDxPunkunnam Thrissur or third parties appointed or approved by TEDxPunkunnam Thrissur photographing, filming and taping you.

9.3 TEDxPunkunnam Thrissur or third parties appointed by TEDxPunkunnam Thrissur can broadcast, publish, license and use any photographs, film, recordings and images of you without compensation. TEDxPunkunnam Thrissur, the third parties and anyone acquiring from them a right to use the material are not liable to you in any way for its use.

9.4 You are not allowed to photograph, film or otherwise record the event. TEDxPunkunnam Thrissur prohibits the use of audio and visual recording equipment in all of its venues, unless expressly authorised by TEDxPunkunnam Thrissur.

10. Limitation of Liability

10.1 To the extent permitted by law (including the Consumer Protection Act), TEDxPunkunnam Thrissur is not liable to you for any loss, damage, injury, delays, additional expenses or inconvenience arising as a result of your attendance or non-attendance at an event.

10.2 Where liability cannot be excluded or modified by law, including pursuant to the Consumer Protection Act, the liability of TEDxPunkunnam Thrissur is limited to the minimum permitted by law.

11. Privacy

11.1 TEDxPunkunnam Thrissur respects the privacy of its patrons and strictly dheres to the principles of the Consumer Protection Act, 2019

11.2 You may be asked to provide personal information (including your email address, postal address and other contact information) when making a purchase. Please ensure that you provide current, complete and accurate information. If you do not provide requisite personal information when requested, we may not be able to fulfil your order and may not be able to contact you to give you information about the event or to advise you of any changes to the event including cancellation.

11.3 By purchasing a ticket to a TEDxPunkunnam Thrissur event, you consent to the collection, use, disclosure and handling of your personal information as set out in TEDxPunkunam Thrissur’s Privacy Policy.

If you have any questions regarding these Terms and Conditions, please contact TEDxPunkunnam Thrissur at info@tedxpunkunnam.com

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